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Job Title EMT - Basic
Location Somersworth, NH
Department Operations
FLSA Status Non-Exempt
Reports to Area General Manager


Responsible for providing high quality emergency and non-emergency medical care and transportation to patients while providing exceptional customer service.  This includes assessment, triage, and treatment utilizing standards and guidelines established by the Local EMS Agency (LEMSA) and American Ambulance Medical Director(s); assesses the nature and extent of illness or injury to establish and prioritize the care needed for safe transport of the patient to the appropriate facility; is qualified to provide care for patients across the life span in his/her assigned clinical area; responsible for carrying out the mission and goals of American Ambulance ´╗┐assuring that safety remains the highest priority throughout the transport continuum.



  • Customer service
    • Customer relations: Works collaboratively with sending and receiving facilities and medical professionals to ensure the best possible outcome for patients and customer experiences
    • Family relations: Communicates effectively, efficiently and compassionately with family and/or patient guardians to insure the best possible outcome for patients and the client’s experiences
  • Provides care from the initial contact until patient care is relinquished to the accepting medical facility; maintains thorough patient care documentation
  • Practices care within his/her scope of practice as defined by the LEMSA, the state EMS Agency and American Ambulance´╗┐ Medical Director(s) regulating each operation for American Ambulance
  • Maintains competency in knowledge and psychomotor skills by participating in ongoing didactic and clinical experiences
  • Communicates educational needs to the Director of QI and Safety
  • Maintains documentation of required licensure, certifications, continuing education, safety training, OSHA and HIPAA training, and other related requirements
  • Attends continuing education programs pertinent to his/her area of practice
  • Knowledgeable in use and routine maintenance of all equipment and supplies used byAmerican Ambulance
  • Responsible for reporting medical equipment failures and taking initial steps to ensure repair of equipment as directed
  • Maintains adequate supplies and equipment onboard ambulance to deliver patient care and maintain compliance
  • Keeps assigned vehicle clean and orderly to insure rapid response and professional appearance to all transport requests
  • Maintains positive interpersonal relationships with colleagues, EMS Representatives, hospitals and the public
  • Participates in patient and referring institution follow up
  • Participates in planned outreach marketing and education activities
  • Work collaboratively with EMTs, Paramedics, and/or Registered Nurses (RNs)
  • Completes all required documentation (Written and Electronic)
  • Complies with safety standards to assure safety of self, medical personnel, patient, and equipment
  • Serves as role model, educator and clinical resource to other staff
  • Acts as a liaison and communicates program goals and objectives
  • Participates in American Ambulance´╗┐ activities, projects and committees
  • Attend and participates in meetings according to established departmental guidelines
  • Participates in departmental quality improvement activities as assigned
  • Maintaining a clean and complete uniform, personal hygiene, and professional, pleasant and polite demeanor to all persons with whom the individual comes in contact with while on duty
  • Other duties as assigned



Minimum Requirements:

  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Must be able to communicate and understand English verbally and in writing
  • Must be able to provide current PPD test results


Licenses and Certifications (must be valid, current and/or in good standing)

  • Valid Driver’s License
  • EMT-B or Advanced certification at State level (or National Registry)
  • CPR (AHA BLS for Healthcare Provider or ARC CPR for Professional Rescuers)


COMPETENCIES: Competency in basic life support skills as defined by State, LEMSA, Medical Director(s) and Medical Standards.


SKILLS: Skills as required to practice as an EMT as defined by assigned state scope of practice.


PHYSICAL DEMANDS: Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing duties of this job, the employee is regularly required to use hands to perform medical procedures and assessments, reach with hands and arms, and speak and hear.  The employee is frequently required to sit.  The employee is required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and smell.  The employee is required to maintain adequate physical conditioning to be able to perform job duties.  Job duties are often performed at high stress levels requiring employee to function effectively and independently while maintaining good working relationships with partners, patients, and customers. The employee must frequently lift and/or move up to 125 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.


WORK ENVIRONMENT: Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing duties of this job, the employee frequently works near moving mechanical parts and in outside weather conditions; and frequently exposed to blood – borne pathogens or airborne particles, fumes and gases, electrical and chemical hazards, and vibrations.  Pre-employment and annual physicals will be provided to include appropriate immunizations as required and a PPD skin test for tuberculosis. We maintain a tobacco and drug – free work place and perform pre-employment substance abuse testing.


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